We live in a culture that is obsessed with success. I can hardly think of an event where a leader took to the stage and celebrated a mistake or failure.
Nothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction. So here are 3 key questions to help you find it.
Ashley Fell delivered a keynote presentation at The Future of Leadership in Australia and New Zealand on the topic of ‘Leading and managing thriving teams’.